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Student Email

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Blackboard

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Staff Email

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AccessKC

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Kilgore Network

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J1

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Longview Network

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Android Troubleshooting

Non-compliant Error- Android

Blackboard

Why can’t I open my assignment?
Why can’t I find my assignment?
Where are my grades?
What are alternative file formats?
What about Turnitin?

Browser Troubleshooting

URL suggestions you don’t want
Too many pop-up windows
The homepage keeps changing
Slow performance and page loads
Repeated random browser crashes

Office 365 Training

What devices can I install Office 365 on?

Troubleshooting Login Issues

Username / Default Password Format
Self Help Forgot Password / Reset Tool
Self Help Change Password (User Knows Current Password)
Employee Password Change in Email Settings
Account Creation Timeline

Popular Article

Self Help Forgot Password / Reset Tool
User Cannot see Course in Blackboard- FAQ’s
Employee Password Change in Email Settings
LMS (Blackboard ULTRA) Login Instructions
Official Transcript

Latest Article

How do I make a course invisible in Blackboard?
How to submit a Safe Assignment
How to send emails on blackboard
How to post on the discussion board
If the user registered but still unable to access Blackboard?

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